Enterprise and Public Sector
Intelligible™ telecom expense management provides an integrated, scalable information and communication technology (ICT) management solution for businesses of every size and market segment. SeeClear™ can manage and report on anything from traditional PBX-based call accounting (TMS) usage to comprehensive TEM including mobile voice, mobile data, fixed line, APNs and Internet of Things (M2M).
IntelligibleTM TEM platform allows all information relating to your ever-growing telecom and IT landscape to be amalgamated into a single central depository. This way all your technology information can be viewed on one easy to use dashboard. Managers can find a specific piece of information (such as a user’s allocated devices and maybe the data usage for the past month or three) without having to physically sift through hundreds of invoices and capturing them on a spreadsheet.
This cuts down inefficient use of time and resources and frees up administrators, managers and employees to be more productive. Essentially, TEM helps your employees on all levels be more proactive to prevent a problem rather than to always try solve a problem.
- Articulate and communicate clear standards for effective management of usage and expenditure.
- Upload and apply policies consistently across the organisation.
- Implement effective scheduled reporting to allow organisation wide ongoing monitoring and review.
- Commitment to continuous improvement.
- Identify hierarchy accountability and implement consistently across all divisions and/or regions.
- Monitor user compliance with policy.
- Accurate inventory record keeping and reporting.
- Responsible for identifying and minimising wasteful spending.
- User accountable for usage on device and must comply with usage policies.
In today’s digital age, telecommunications technologies are becoming more sophisticated and ICT plays a pivotal role in the success and growth of medium and large companies. Businesses that implement a telecom management solution can save 10% to 30% of their annual telecom budget. However, even though telecom is an opportune area for cost reduction, its scale and complexity means it is under-managed or burdensome. This is especially true for medium and large enterprises, and public-sector companies.
The most time-consuming task is managing several suppliers and contracts. The sheer volume of billing data is overwhelming, and often where a dedicated specialist or team isn’t involved, neglected. Telecom expenses are usually distributed among different departments, many times operating at various locations. And even though contracts may be centralised, purchase and management are often performed at the regional, departmental or even individual level, complicating management even further.
Spiralling bills and a lack of oversight often end up contributing to poor control over and management of telecom life-cycles. Industry trends such as the growing use of mobile broadband, telecommunications convergence, and Bring Your Own Device (BYOD) policies further add to the strenuous task of managing and reporting systems.
The management of telecommunications infrastructure, services and associated usage and tasks are considered by most organisations to be a non-core business activity. For this reason, this process is often outsourced.
SeeClear™’s managed consultancy and advisory services are customised to the requirements of each client. We provide independent advice and guidance to help organisations improve and evolve their overall cost management strategy.
We understand that no two telecom cost management models are the same. We design our services in alignment with the management and functionality
required to meet specific challenges or goals:
KEY PERFORMANCE AREAS
for Enterprise and Public Sector
INPUTS • What do we need?
All vendor account numbers, user information, company structure and hierarchy, budgets and policies and all commercial contracts.
ACTIVITIES • What we do?
Build a unique platform within Intelligible™ framework tailored to your company or organisation. We create third party links to your various service providers and import CDR’s every 10 minutes and EDR’s monthly. Thus all call records and invoices gets populated within the system automatically, no need to capture them manually. Import hierarchy and user details.
OUTPUTS • What we deliver:
Deploy Intelligible™ web-based platform with a custom dashboard containing all the reports and tools for expense management, risk management, wasteful and unauthorised spending, forensic insights, assets and inventory management, call reports and efficiency tools for the entire organisation.
OUTCOMES • What we achieve:
Immediate control over spending and quarterly or annual savings. We implement an effective and efficient tool to enable transparency and trust within service provider ambit and internal control of your entire ICT landscape.
IMPACTS • What we change:
We empower your company or organisation by adopting a systematic disciplined approach to evaluate and improve the effectiveness of ICT management, implementing strategic plans and controls, budgets and corporate governance within the ICT landscape.